Avoiding Gas, Electric and Water Shutoffs

Avoiding Gas, Electric and Water Shutoffs

Find information about preventing gas, electric and water shutoffs.


Payment Plans and Other Remedies

Utility bills can strain the budgets of many Iowans. This is especially true for elderly and disabled Iowans on fixed incomes. If you cannot afford to pay your natural gas and electric utility bills, you have certain rights and remedies that may help you avoid having utilities shut off.

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By: Iowa Legal Aid

 


The Low-Income Home Energy Assistance Program (LIHEAP)

The Low-Income Home Energy Assistance Program (LIHEAP) helps low-income people pay for winter heating costs. The amount of money a person can get depends on household income and size, fuel used, and the type of housing. LIHEAP is not intended to take care of the whole bill. It helps cover costs where the need is greatest.

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By: Iowa Legal Aid


Utility Shut Offs As The Winter Moratorium Ends

On April 2, many Iowans could have their utilities shut off.  Each year, the winter moratorium runs from November 1 through April 1.  During the winter moratorium, most low-income customers of gas and electric utilities have special protections. Gas and electric services cannot be shut off if someone in the home is eligible and applied for energy assistance, called LIHEAP (for “Low-Income Home Energy Assistance Program”).  Many people fell behind on their utility bills this winter. They will be getting shutoff notices.  The notices will say service could be shut off after April 1 if they do not pay past-due bills. Here are some options these customers have.

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By: Iowa Legal Aid


Water Service Shutoffs

For a while now, times have been hard for low-income people in Iowa. Many people find themselves unable to pay their bills. This includes very important bills like electricity, gas and water supplied directly to your home. These essential services are called "utilities."

At the same time, things are also hard for cities and towns. In Iowa, utilities supplying water to people are often owned by the city where they are located. Cities are trying to bring in more money and reduce costs. Notice of possible disconnection from water service may be sent to a customer with an unpaid water bill.

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By: Iowa Legal Aid